Fire Department Key Box Installation (Knox Box)

The Knox-Box® Rapid Entry System is a secure emergency access program developed for property owners and first responders. First Responders across North America use the Knox-Box Rapid Entry System to prevent costly entry damage while protecting property and lives.

When a fire breaks out or there is a medical emergency, Knox® products allow immediate entry into buildings and property without forced entry damage or delay. Property owners store entrance keys, access cards and floor plans in high-security Knox-Box key boxes mounted near building entrances. Each Knox-Box purchased by a property owner is keyed to a single master key controlled by the local responding department.

In addition to key boxes and vaults, Knox padlocks and key switches operate with the same master key. There are so many gated communities today that fire and police departments are delayed when responding to emergency calls. Increased property damage and even total loss is a threat when property is not accessible.

Steps for Getting a Knox-Box for My Building

If you have any questions, please contact the Bristol Kendall Fire Protection District before ordering.

  1. Make sure your building is located in our coverage area.
  2. Determine the number of items needed stored in the key box for the building. Generally:
    • a. One master key (or set of keys) per floor (or per 10,000 sq feet.)
    • b. One set of keys per elevator.
    • c. Alarm panel, pull station, sprinkler and other fire protection controls.
    • d. Electronic access cards, padlocks and/or special keys not on the master system.
    • e. Computer thumb drive with building plans, your emergency procedures, hazardous materials on site and emergency contacts in .PDF format placed in a plastic bag.
  3. Visit www.knoxbox.com or call 1-800-552-5669
    Place an order for the correct product and accessories.
    • If less than 10 keys, select Knox-Box 3200 Series (most common)
    • If up to 50 keys select KnoxVault 4400
    • If more than 50 keys or other situations, contact the Bristol Kendall Fire Protection District first.
  4. Select the zip code for the installation building. No signature from the FD is needed to order products.
  5. Location must be approved by the Bristol Kendall Fire Protection District.
  6. Pick your color
  7. Pick door type
  8. Pick mounting type
    • a. Surface mounted (easy to install on most surfaces)
    • b. Recessed (door is flush with wall). Requires a mounting kit.
  9.  Pick Tamper switch. Optional but gives an additional layer of security.
  10.  Place order with the Knox Company with shipping to your location.
  11. Mount box according to the instructions from the Knox Company. The finished box will remain open after installation. Use of a professional installer is highly recommended.
  12. Gather all items for the box. Determine the primary emergency point of contact (ie who gets a phone call in the middle of the night during a holiday). Keys should be clearly marked by use. Key rings and tags may be needed to sort keys by function.
  13. Contact the Bristol Kendall Fire Protection District  to secure the box
    • The FD officer will place the red Knox Alert Decal to the front door to alert responders there is a Knox-Box on-site.
    • If your keys or emergency contact person is changed for any reason, contact the Bristol Kendall Fire Protection District as soon as possible.